All bulk products are shipped Free on Board (FOB) Shipping Point and buyer takes responsibility for loss or damage the moment the goods get to the shipper.
All products ship with their batch COA and it is the responsibility of the buyer to run third party tests upon receipt of their purchase.
In the case there is a discrepancy in the quality or quantity of the product received, the seller will at their discretion make adjustments to the price or authorize the return of the product.
No product will be accepted by the sellers unless a Return Material Authorization (RMA) has been issued prior to receiving said product at the sellers designated location.
To return products, you must call 906.235.1284 or email us at team@cbdoilfactory.com.
WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.